Payment in full, including postage, is due when any order is placed. No work to manufacture, repair or exchange an item will be done until full payment is received.Butler & Grace reserves the right to alter its prices at its discretion.An acceptable tolerance of + or - 10% of the specified weight / dimension / size shall be applied.With this in mind, if there is a variation in specification on the repeat order of an item, Butler & Grace cannot be held responsible for those changes.Exact colour may also vary due to lighting conditions during photography, individual monitor settings.Absolute consistency of sizes, materials, proportions, colours and shades are not guaranteed by Butler & Grace and are given as guidance only. Sometimes product designs vary slightly over time, due to fluctuations in batches or suppliers.For your privacy and safety online, Butler & Grace may choose to remove or anonymise any email or contact details that you submit to a public part of our website or social media sites.Butler & Grace has the right to edit or moderate content on its website or social media sites to remove the items above.Butler & Grace has the right to reject any order, either partially or fully, under its sole discretion.Depicts animal cruelty or extreme violence towards animals.Depicts unlawful acts or extreme violence.Contains hateful, defamatory, or discriminatory content or incites hatred against any individual or group. Contains sexually explicit content or pornography.Infringes any third party's copyrights or other rights (e.g., trademark, privacy rights, etc.).Butler & Grace will not accept the following types of content as part of product orders, website posts or social media content.This includes images, text or any other content that:.This includes full name (first and last name), phone number or email. But no personally identifiable information will be displayed. We may photograph personalised orders for our website or social media, to show examples of our work.Butler & Grace reserves the right to reproduce any design and use images of the bespoke products in print, electronic, social or online media.All industrial or intellectual material or property rights associated with the design of bespoke products are the property of Butler & Grace and remain so after ownership of the commissioned product passes to you."Butler & Grace" means Butler & Grace Ltd, a company incorporated in England and Wales."You" means the individual purchasing a product or service from Butler & Grace Ltd."Terms" means these Terms and Conditions.If you have any questions about these terms and conditions, please contact us of Terminology Privacy / Cookie Policy Intellectual Property Rights Moderation of Content Variation of Specification Prices and Payment Delivery Care of Jewellery Quality and Performance Returns Alterations and Repairs Love It Guarantee Complaints Force Majuere Jurisdiction They will be updated from time to time without notice (current version is 1.03), and you can always access the current version of the terms on this webpage. It is important that you take the time to read them carefully. We offer products and services for sale under these terms and conditions, which apply to every order, and can only be changed with the express written consent of Butler & Grace Ltd.
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